Refund Policy

Last Updated: November 16, 2025

No Refund Policy

Legal Advisor Pro operates a strict no refund policy for all subscription plans and services. All payments made for our services are final and non-refundable.

This policy applies to:

  • All subscription plan purchases (Professional and Enterprise tiers)
  • Monthly recurring subscription payments
  • Upgrade or downgrade transactions
  • Partial months of service
  • Unused consultations or document generations

Why We Don't Offer Refunds

Our AI-powered legal advisory service provides instant access to legal consultations and document generation capabilities. Once you subscribe and gain access to our platform:

  • You receive immediate value through AI consultations and document generation
  • Our AI processes your queries and generates custom legal content in real-time
  • The service cannot be "returned" as the value is delivered instantly upon use
  • We incur costs for AI processing, infrastructure, and data storage from the moment you subscribe

Free Trial

We offer a Free tier that allows you to try our service before committing to a paid subscription:

  • 5 AI legal consultations per month
  • 2 document generations per month
  • Full access to core features

We strongly encourage you to use the Free tier to evaluate whether our service meets your needs before upgrading to a paid plan.

Subscription Cancellation

While we do not offer refunds, you have full control over your subscription:

  • Cancel anytime: You may cancel your subscription at any time
  • Access until period ends: Your subscription will remain active until the end of your current billing period
  • No future charges: Once cancelled, you will not be charged for subsequent billing periods
  • Revert to Free tier: After cancellation, your account automatically reverts to the Free tier

To cancel your subscription, contact us at [email protected] or manage your subscription through your account dashboard.

Billing Disputes

If you believe you have been charged in error or have questions about a charge on your account, please contact us immediately at:

Email: [email protected]

We will investigate all billing disputes promptly and work with you to resolve any legitimate billing errors. However, this does not constitute a refund policy—refunds will only be issued in cases of verified billing errors or unauthorized charges.

Service Interruptions

In the rare event of extended service outages or technical issues that prevent you from accessing our service:

  • We will work diligently to restore service as quickly as possible
  • We may extend your subscription period to compensate for significant downtime
  • Service credits may be offered at our discretion for major service disruptions

Please note that service credits or subscription extensions are provided at our sole discretion and do not constitute cash refunds.

Chargebacks

If you file a chargeback or payment dispute with your bank or credit card company:

  • Your account will be immediately suspended
  • We will provide evidence of service delivery to your payment provider
  • Fraudulent chargebacks may result in permanent account termination

We encourage you to contact us directly at [email protected] to resolve any billing concerns before initiating a chargeback.

Changes to This Policy

Legal Advisor Pro reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date.

Your continued use of our service after any changes to this policy constitutes acceptance of the updated terms.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Company: Legal Advisor Pro
Email: [email protected]
Website: https://legaladvisors.co